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RETURNS
If there is a problem with your order (you received the wrong product, color,
etc.,) Please click here
for the information to return the new product. This form is also located on the
back of your packing list. The product must be unused, in its original
packaging, and returned within 30 days of the ship date. For used product,
please see below for our resharp and warranty information.
RESHARPENING & WARRANTY INFO
Only Genuine Kyocera Advanced Ceramic Knives can be
resharpened by Kyocera
Ceramic starts out sharper--and stays sharper--longer. In time, you may notice
micro nicks on the blade's edge. This is the normal process by which any hard
material blade will dull. The existence of microchips does not necessarily mean
the knife is dull. You will find that it performs well for quite some time.
When the knife no longer performs to your liking, Kyocera's resharpening
process will reestablish a new sharp edge. Larger chips and broken tips can
often be corrected by resharpening as well.
Kyocera offers Complimentary Resharpening
$10 only for shipping and handling, up to 2 knives.
To read our warranty information or if you'd like to have your knife
re-sharpened , please print and
fill out the following pdf, (pdf/105KB) 
. Please send the form with your knife, carefully packaged with all sharp
edges protected, and enclose a $10 check/money order made out to Kyocera, or
your credit card information (card number and expiration date) for shipping
& handling (you can send up to 2 knives for $10. Send $5 for each
additional knife) to:
Kyocera Tycom Corporation
Attention: Knife Resharpening & Warranty Dept.
3565 Cadillac Ave.
Costa Mesa, CA 92626
(714) 428-3706 (M-F 8-5 PST)
(888) 700-7371 (M-F 8-5 PST)
FOR RESHARPENING & WARRANTY INFO OUTSIDE THE US. AND
CANADA. PLEASE VISIT THE FOLLOWING LINK:
Global Resharpening Information
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